FREE shipping upgrade to Expedited Shipping (5-7biz days) with any purchase of $100 or more!

To provide our customers the most fashionable jewelry at the most desirable prices, orders are shipped directly from our art studios in Shanghai, China.

*Monday-Friday only. No shipping on weekends and holidays.
**Available in Canada, UK, Spain, Germany, France, New Zealand, Australia, Indonesia, Russia.

Items will be shipped to the address you provide with your credit card payment.  Please ensure your shipping address is correct. LilyFair Jewerly is not responsible for any delivery failure due to unclear, unconfirmed or incomplete addresses.

All the prices on our website are final inclusive of sales tax. The customer is responsible for any duty and custom-related charges imposed by their country. However from our experience the duty for fashion jewelry in most countries are zero or quite low. If you have further questions regarding custom charges, we suggest you contact your local customs bureau.

Shipping & Handling

Due to the COVID-19 we’re trying our best to make sure each product has been sanitized and handled properly. All the procautions result in that the processing time is longer than before, hope you can understand

HEALTH SAFETY

  • As a result of COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.

PAYMENT CONFIRMATION

  • A confirmation email will be sent to you once the order is authorized and verified.
  • Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

PROCESSING

  • It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.
  • It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.
  • If items are prepared in 24 hours in your order ,then we can ship it in one day.

SHIPPING

  • Shipping time various from country to country. We ship most of our Jewelry and Fashion PPE directly from our studio in Shanghai. Shipment takes approximately 8 to 30 business days to reach destination countries depends on where you’re located.
  • Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
  • Once your order is shipped out, an email notification with International e-packet tracking number will be sent to you.
  • Please note: Total Delivery Time = Processing Time + Shipping Time

DELIVERY

If you want to track your order, please click Track Order for information.

SHIPPING DELAYS

  • Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
  • Due to the different impact of the COVID-19 in different regions, sometime it might take about 30-90 days to some countries. If you have any concers please feel to contact us anytime.
  • If you package is lost during the shipping, we’ll send you a replacement package right away.