For the security of your payment we use Paypal and Strips as the primary methods for purchases. These convenient services allow for the use of most credit cards including VISA, Mastercard and American Express.
Quality Guarantee, Return and Exchange Policy
We are committed to providing the highest level of customer experience and will make all attempts to fulfill our promises. We offer a “45-Day Quality Guarantee” from the date you made purchase on all our products except special made-to-order items, custom-design orders and special promotional items. If you notice any quality issue with our product, just need to send us your order# and a picture. We will send you a new product right away. If you prefer a refund, no problem at all, we’ll refund the full cost of the item EXCLUDING shipping charges. Refunds will be made using the method of payment used in the original purchase.
Please note that you are responsible for the cost of shipping your returns or exchanges to us. Shipping charges are non-refundable. If you do ship any products back to us, We strongly recommend you purchase insurance. This protects you should your item be damaged or lost during shipment to us. Please mail your item(s) back in their original packaging with a copy of the invoice and the Authorized Return Form. Please do not send back any item without first contacting our customer service staff.